A Lagos hotel lobby at blue hour, with a guest arriving at reception
Hospitality HQ / Reedox

The operating
system for modern
hospitality.

From hotels and resorts to restaurants, lounges and hospitality groups—connect properties, people, operations, revenue and intelligence in one command environment.

01The operation

Hospitality never stands still.

Guests arrive. Rooms turn. Tables fill. Teams move. Payments clear. Events begin. Decisions happen every minute.

Hospitality HQ brings the moving parts into view—so teams can see what is happening and respond with confidence.

A Nigerian hospitality team working through evening restaurant service
02 / The people
Every experience is built by people.

The concierge, chef, housekeeper, service team and manager—connected through the work they do.

84
Arrivals
61
Departures
27
Guest requests
38
Active operations
ArrivalsDeparturesRoomsTablesGuestsStaffRevenueInventory
03The complexity

One property.
Dozens of departments.
Hundreds of decisions.
One hospitality group.

How do you connect it all?

04The system

One operating system.
Every operation.

Properties, guests, teams, revenue and service come together in one connected command environment—built for how hospitality actually works.

Properties
Guests
Operations
Revenue
Command coreHospitality HQ
Front Office
Finance
Inventory
Workforce
Connected workspacesOne operating picture / many teams
08The group

One system.
Every property.
Every operation.

One connected view across the ONYX demo network—from Lagos and Abuja to Port Harcourt. Figures are illustrative demo data, not live operating results.

Hotel in Lagos, Nigeria
Hotel / LagosDemo property

Victoria Island Hotel

128 rooms83% occupancy
Beach Resort in Lagos, Nigeria
Beach Resort / LagosDemo property

Lekki Beach Resort

74 rooms91% occupancy
Rooftop Lounge in Lagos, Nigeria
Rooftop Lounge / LagosDemo property

Ikoyi Rooftop Lounge

18 tables6 VIP
Luxury Suites in Abuja, Nigeria
Luxury Suites / AbujaDemo property

Maitama Luxury Suites

52 rooms78% occupancy
Nightclub in Port Harcourt, Nigeria
Nightclub / Port HarcourtDemo property

GRA Port Harcourt Club

22 tables9 VIP
07The physical operation

Built for the places where hospitality happens.

From room readiness and housekeeping to kitchens, tables and live events—Hospitality HQ follows the real work across a property.

Hotels hospitality environment

Hotels

Room turns, arrivals and service—moving together.

Beach resorts hospitality environment

Beach resorts

Rooms, cabanas and guest experiences in one rhythm.

Lounges & restaurants hospitality environment

Lounges & restaurants

Tables, kitchen, service and revenue in motion.

Room operations / live view · demo

Every room has a next step.

Occupied. Vacant. In service. Being inspected. Ready for a guest. The room journey stays visible across the team.

Room 412Occupied
Room 305Ready
Room 208Cleaning
Room 117Inspection
Evening service at a Lagos rooftop restaurant
09The experience

Technology should disappear into the experience.

Hospitality HQ handles the complexity behind the scenes so teams can focus on welcoming, serving and creating memorable stays.

06Intelligence

See the operation before problems become losses.

A group-level view of the signals that matter—from occupancy and revenue to service pressure and stock risk. Figures shown are illustrative demo data.

94%
Saturday occupancy
+8% vs last week
₦124M
Monthly forecast
Illustrative
4.82 / 5
Guest sentiment
184 demo reviews
03
Kitchen delays
Avg. 6m over SLA
Revenue by property / sample view

Property performance

Demo data
Victoria Island Hotel₦5.24M
Lekki Beach Resort₦6.12M
Ikoyi Rooftop Lounge₦2.84M
Maitama Luxury Suites₦2.41M
GRA Port Harcourt Club₦1.79M
07The guest journey

One stay. Many teams. One connected journey.

The guest experience moves across the property. So does the work behind it.

Reservation
Arrival
Room / table
Guest experience
Service
Payment
Departure
Retention
A hospitality team preparing a resort beside the water at dusk
10Africa / built for the market

Built for the way African hospitality actually operates.

From business hotels in Abuja to beach resorts, rooftop venues and nightlife in Lagos, hospitality takes many forms. The operating system should connect them without flattening what makes each one distinct.

LagosAbujaPort HarcourtHotelsResortsRestaurantsLoungesNightlife
Built by Reedox

Hospitality,
reengineered.

Hospitality HQ is part of the Reedox ecosystem of operating systems built for modern businesses.

Explore Reedox Group
Lagos rooftop hospitality at night
Hospitality HQ / ReedoxThe next chapter

Your entire hospitality business.
One command platform.

Connect properties, people, operations, finance and intelligence through one operating system.